BUSN 210 - Employee Training and Development

3 Credits: (3 lecture)

Course Description
This course is designed to acquaint the student with Human Resource Managerial (HRM) skills in the area of employee training and development. Emphasis will be placed upon interpersonal and organizational communication skills used in human resource departments, interviewing skills, feedback, motivation, change and problem solving as they relate to HR departments and HRM goal attainment. Students will have an opportunity to actively practice desired behaviors in the above areas.  

Note Fall semester only.

Text
Noe, R. A. (2023). Employee training & development (9th ed.). New York City, NY: McGraw-Hill. 

Objectives
The student will be able to: 

A. Explain HRM effectiveness as it relates to interpersonal communication. 

B. Identify key behaviors associated with successful HR managers. 

C. Use oral and written communication skills. 

D. Discuss the HR manager’s role in planning, goal setting, work design, and performance appraisal. 

E. Apply creative problem solving techniques to current HR issues. 

F. Discuss the hiring process from an HR perspective. 

G. Identify the key elements of organizational change and motivation as they relate to HRM.

Content
A. HRM Skills, Effectiveness, Self-Awareness, and Self-Development 

B. HR Workplace Communication Skills, Ethics, Managing Stress and Time  

C. HRM Planning, Goal Setting, Work Design, Evaluating and Controlling Performance  

D. Problem Solving, Managing Conflict and Diversity from a HR Perspective 

E. HR Interviewing Skills, Hiring Employees, Teams, and Organizational Culture  

F. Power, Change, and Motivation 

Student Evaluation
Student grades will be based on a combination of interactive exercises, video case analysis, case write ups, in-class simulations, a minimum of 4 exams including a final exam, quizzes, and projects.