COMP 216 - PC Management Techniques II

4 Credits: (3 lecture, 3 lab)

Course Description
This course continues with computer skills and concepts that were learned in COMP 215 (PC Management Techniques I). Special attention is given to troubleshooting common laptop hardware and software problems, replacing common laptop hardware, troubleshooting common networking issues with desktops and laptops, and troubleshooting common printing issues with desktops and laptops.  

Note Fall semester only.

Prerequisite COMP 215.

A. Identify common laptop hardware. 

B. Demonstrate the procedures to troubleshoot common laptop hardware and software issues. 

C. Upgrade internal laptop components. 

D. Support peripheral devices to laptops. 

E. Utilize hardware and software manuals to research topics. 

F. Install common networking components related to desktops and laptops. 

G. Demonstrate the procedures to troubleshoot common networking issues related to desktops and laptops. 

H. Install common printers. 

I. Demonstrate the procedures to troubleshoot common printing issues related to desktops and laptops. 

Content
A. Motherboards 

B. Processors and chipsets 

C. Upgrading memory/Random Access Memory (RAM) 

D. Hard drives 

E. Video cards 

F. Network cards  

G. Optical drives 

H. Power management 

I. Expansion buses 

J. Network protocols, cables, connections, and types 

K. Printer types 

L. Local vs. network printers 

M. Printer drivers 

Student Evaluation
The final grade in the course will be based on a combination of at least three (3) major exams, project, quizzes, assignments and labs.