ENGL 110 - Technical Writing I

3 Credits: (3 lecture)

Course Description
This course will emphasize the preparation, review, and revision of the written and oral communication formats typical of the workplace. This course will also provide an introduction to the uses of electronic and visual communications used in workplace settings.  This course meets the General Education competency of Critical Thinking (CT).

Prerequisite Satisfactory score on College placement test or completion of ENGL 034 or ENGL 035 and/or completion of ENGL 029 or ENGL 030.

A. Evaluate a diverse collection of evidence related to a specific case study. (CT) 

B. Synthesize the evidence and draw conclusions. (CT) 

C. Compile a written, verbal, or visual response to the evidence that acknowledges alternative explanations and views. (CT) 

D. Identify the style characteristics for technical documents. 

E. Prepare a variety of written and digital documents:  memo, letter, email, informal report, instructions. 

F. Organize and present short presentations. 

G. Prepare graphics from statistical and text information. 

H. Identify strategies for effective intercultural communication. 

Content
A. Case Studies 

B. Technical documents 

C. Ethical and Legal Considerations 

D. Charts and Graphs 

E. Presentation Software  

Student Evaluation
Student learning will be evaluated through the following 

A. Case Studies 

B. Case Studies 

C. Case Studies 

D. Written assignments 

E. Digital assignments 

F. Presentations 

G. Quizzes and tests 

H. Final examination and written assignments Bibliography
Dwyer, Karen K. Conquer Your Speech Anxiety. 2nd ed. Thomson, 2005.   

Gurak, Laura J. and Lannon, John M. A Concise Guide to Technical Communication. 3rd ed. Longman, 2007.   

Jeary, Tony, Kim Dower and J.E. Fishman. Life is a Series of Presentations.  Fireside, 2004.   

Quintanilla, Kelly M., and Shawn T. Wahl. Business and Professional Communication: Keys for Workplace Excellence. 2nd ed. Sage, 2013.  

Searles, George. Workplace Communication. 6th ed. Longman, 2014.   

Varner, Iris I and Beamer, Linda. Intercultural Communication in the Global Workplace.  McGraw-Hill/Irwin, 2011.  

Woolever, Kristin R. Writing for the Technical Professions. 4th ed. Longman, 2008.